Real Estate Agent Help Center
About HomeLight for Real Estate Agents
- What is HomeLight for Real Estate Agents?
- The HomeLight Difference
- Who are HomeLight's referred clients?
- What does HomeLight cost?
- How did you get my information?
- How do I raise my HomeLight ranking?
Getting Started with HomeLight Referrals
Customizing Your HomeLight Profile
- How do I add past transactions to my profile one-by-one?
- How do I customize my profile?
- How do I upload a photo to my profile?
- How do I upload testimonials and reviews to my profile?
- How do I upload transaction history to my profile?
- Why am I receiving an error message when I attempt to upload my transactions?
HomeLight Agent Portal: Receiving, Reassigning and Managing Referrals
- How do I access my HomeLight referred client database?
- Does HomeLight have a mobile app?
- How do I contact a new client that has been referred to me?
- I did not receive the client contact information after we spoke on the phone.
- How do I assign a referral to a team member or partner agent?
- Why do I need to update HomeLight on the status of my client referrals?
Listings and Transaction Closings with HomeLight
- I have a signed listing agreement with a HomeLight referred client. What now?
- My HomeLight referred client has received or submitted an offer on a listing. What now?
- My HomeLight referred client is pending, in escrow or closing. What now?
- How do I pay HomeLight once a referral closes?
- I have closed a HomeLight referral and cannot find closing documents, help!