The HomeLight Agent Portal provides key metrics related to your performance with HomeLight referred clients. Ensure you are maximizing your referral potential by maintaining optimal stats.
The "Quickly Responded To" or "Response Time" percentage provides you with a look at the HomeLight-referred clients that were contacted within 30 minutes of receipt.
An agent is 100 times more likely to make contact with an online lead if they call with 5 minutes compared to 30 minutes.
Your HomeLight Performance Metrics are used as a data point when intelligently matching you with our referred clients.
If you are unable to work with a HomeLight referred client or will be out of the office for an extended period of time, please let your Agent Success Manager know!